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Get a desktop ping the moment a new incident breaches SLA.

 

Get a desktop ping the moment a new incident breaches SLA. 🚨

You already know the feeling. An incident's been open for hours, quietly aging past its SLA — and you find out when someone else asks about it. Now you're not managing the incident, you're managing the escalation.

The problem was never that you don't care. It's that you can't sit staring at a Jira board all day. Between deployments, meetings, and everything else, incidents slip through simply because nobody was looking at that exact moment.


So Manager's Companion watches for you.

🔎 You define what "an incident" means. Paste in your own JQL — open incidents, a specific issue type, a priority, whatever fits your team. No rigid presets.

⏱️ Set your SLA. The monitor flags incidents that are aging past your threshold, so "getting old" is visible before it's a problem.


🔔 Get pinged instantly. When a new incident appears, you get a desktop notification — even if the dashboard is in a background tab. No refreshing, no staring, no missing it.


📌 Pin what matters. Favourite the incidents you're tracking most closely so they stay front and center.


🔕 Mute when you need to. In a war room and already on it? Silence the alerts temporarily without turning the monitor off.

It just runs in the background and taps you on the shoulder at the one moment that matters — the moment something new breaches SLA.

Catch it when it happens, not when it's escalated. That's the whole point.

And like everything in Manager's Companion, it's fully client-side — the polling happens in your browser, your Jira token never leaves it, and there's no server in the middle.


https://chromewebstore.google.com/detail/managers-companion/noielgdhlkohbbgghaolikioghpecfag?authuser=0&hl=en

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